Listening

Sarah wanted to surprise her best friend Lisa by taking her to a live concert of their favorite band. On a sunny afternoon, Sarah called the ticket office. The agent answered politely and explained the available seating options. Sarah asked for two seats near the stage. Unfortunately, those were sold out, but there were still good seats in the middle section. Sarah quickly agreed, provided her payment information, and received an email confirmation. Later, Sarah shared the news with Lisa, who was thrilled and couldn't wait for the concert night.