Listening

Last summer, Maria traveled to Da Nang for her vacation. After arriving at the city center, she walked into a modern hotel near the beach. At the reception desk, she smiled and said she wanted to book a room for three nights. The receptionist greeted her warmly and asked whether she preferred a single room or a double room. Maria explained that she was traveling alone, so a single room would be fine. The receptionist then asked if she would like a room with a sea view. Maria said yes, because she wanted to enjoy the sunrise every morning. After checking the system, the receptionist confirmed that a sea-view single room was available. Maria filled out a short form with her passport and contact details. The receptionist gave her the room key card, explained the breakfast time, and told her about the hotel’s free Wi-Fi. Maria thanked the receptionist and took the elevator to her room, feeling excited about her stay in Da Nang.