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Terjemahan
Emma had just landed at the international airport after a long flight. As she walked to the baggage claim area, she noticed that her suitcase was missing from the carousel. Worried, she went to the Lost and Found counter to ask for help. The staff explained how to file a baggage claim form and assured her they would track the suitcase. Emma also asked about the weight limit for carry-on luggage for her next connecting flight. The staff patiently answered her questions and gave her a small essentials kit to use while waiting for her bag.
Emma baru saja mendarat di bandara internasional setelah penerbangan panjang. Saat dia berjalan ke area pengambilan bagasi, dia menyadari bahwa kopernya hilang dari karosel. Khawatir, dia pergi ke konter Kehilangan dan Ditemukan untuk meminta bantuan. Staf menjelaskan cara mengisi formulir klaim bagasi dan meyakinkannya bahwa mereka akan melacak koper tersebut. Emma juga bertanya tentang batas berat bagasi kabin untuk penerbangan lanjutan berikutnya. Staf dengan sabar menjawab pertanyaannya dan memberinya perlengkapan penting kecil untuk digunakan sambil menunggu tasnya.